If you contact us to make an additional payment or are struggling to make payment via our website, we may send you an external payment link to complete your transaction by credit/debit card or PayPal.
This payment link will usually be hosted by “Xero”. Just like our website, the payment page and process via Xero are securely managed by our card provider, Stripe. Rest assured, neither we nor Xero have access to your sensitive payment details, which remain secure and encrypted throughout the process.
Important: All payment links will come from our email address (@thelanyardshop.co.uk, @algidcards.co.uk) or via our helpdesk system (Intercom/Zoho Desk). The link will direct you to a legitimate Xero or Stripe-hosted page. If you have any concerns about the validity of a payment link, please contact us directly before proceeding.